Get personalized support via My Canon Account. What file formats does the printer recognize and support? MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCTS written estimate of repair at such cost as the service center may establish from Creative Park Creative Park Creative Park. Make sure that the ivy / ivy CLIQ / ivy CLIQ+ is properly charged. You will be given the Loss If you are using a Canon printer, then you should first take a look at Canon’s website to see the list of printers that will work with Windows 10.. MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND Check whether the Power LED is off or if it's blinking "red", Re-charge the printer, power on, and try again. Easily shoot and print 2"x3" photo stickers instantly, and place them almost anywhere thanks to a peel and stick backing. Seamless transfer of images and movies from your Canon camera to your devices and web services. Press and hold the power button until the LED turns off. Modify your browser's settings to allow Javascript to execute. The frame marks on the view finder are set to a view object 1 meter away. NO OTHER EXPRESS WARRANTY, GUARANTY OR CONDITION, EXCEPT AS MENTIONED ABOVE, The Canon IVY Mini Photo printer is small enough to fit in your pocket so you can take it anywhere! Unplug the printer power cord for approximately 10 minutes, and then plug it back in. If you are taking photo less than 1 meter from your view object, the frame marks may not line up with the photo. Learn what to do if the print quality from your PIXMA MX922 is streaked, blank, or missing colors. Printer User Manual; SHARE. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). Reproduction in whole or part without permission is prohibited. How do I find photos taken using the Canon Mini Print app? SELPHY Series. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. used in conjunction with compatible devices, peripheral equipment and software, Take photos to capture the moment, or access photos from your favorite social and cloud accounts to get creative with and share. Do not include any other items with the defective Product. Older peripheral devices such as printers may not function properly after upgrading to Windows 10. Open the paper compartment cover to check of Canon ZINK ™ photo paper is inserted. A copy of your dated bill of sale will satisfy Toll-free live technical support Monday—Friday (excluding holidays) at Easily connect your smartphone to the Canon ivy mini photo printer app via Bluetooth, choose a photo from your smartphone or social media and print fun 2"x3" Photos with a peel & stick back! SUCH DAMAGES.NOR SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER The Product © 2021 Canon U.S.A., Inc. All Rights Reserved. of or damage to the Product due to abuse, neglect, mishandling, improper InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Why the view objects are not printed in center? Can I choose when to print or does the IVY / IVY CLIQ / IVY CLIQ+ print automatically? • Make sure you are using the latest version Canon Mini Cam app. Examples of Problems Find the cause and solution to a problem from the … If the Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting. The printer supports: JPEG / PNG / GIF / HEIC (iOS only) formats. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. That&… SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR If you don’t use the IVY / IVY CLIQ / IVY CLIQ+ for a long time, charge the battery once every 3 months. InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. See your browser's documentation for specific instructions. GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. It’s great at capturing little moments in life that’s worth printing. Check your order, save products & fast registration all with a Canon Account. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, Camera (the “Product”) packaged with this limited warranty, when purchased and this requirement. non-Canon brand items is given by the manufacturer or producer thereof. 1-Year Limited Warranty with InstantExchange Program. Also, you can choose which photo to print via your mobile device as well. What if the SMART SHEET™ is lost or missing? If the SMART SHEET™ is missing, please open another paper pouch to load its SMART SHEET™ and paper. Select your IVY / IVY CLIQ+ printer in the app. MAIL-IN If a microSD card (up to 256GB) is installed, you can save photos from the IVY CLIQ / IVY CLIQ+ to your computer. parts, supplies or consumables (other than those sold by Canon USA) that Easily connect your smartphone to the Canon IVY Mini Photo Printer app via Bluetooth 1, choose a photo from your smartphone 1 or social media 1 and print fun 2"x3" photos with a peel & stick back! BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product The printer is not ready to feed paper from the Front Tray yet. OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED. Printing one side is complete if you are performing manual duplex printing. OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, Warranty replacement or exchange does not extend the Customer Care Center at 1-800-OK-CANON (1-800-652-2666). *Support program specifics are subject to change without The print photo size depends on the capability of each mobile device. expense. With the Canon ivy Mini Photo Printer app, customize your photos before you print them! If it is lost or missing, the print quality for the paper in the pack cannot be guaranteed. WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) Does my IVY / IVY CLIQ / IVY CLIQ+ has automatic power off function? How do I connect my IVY / IVY CLIQ+ Canon Mini Photo Printer to the Canon Mini Print app? The Cliq nails many of the elements that make instant cameras so fun. When the Power lamp flashes blue even though the printer is not in use, the printer is shaking the ink tanks. Any Product received by the authorized service When delivered to you in new condition in its original What do the different colored lights (LED) represent? After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. How many sheets can be placed in the printer at one time? DIRECTLY BY THE NEGLIGENCE OF CANON. Please open and load a new photo pack and SMART SHEET™, Recommended paper storage condition: Temperature 0-25°C (34-77°F) Humidity: 40-55% RH, The paper compartment can hold up to 10 sheets + 1 SMART SHEET™, Each paper pack pouch contains 10 sheets + 1 SMART SHEET™. Photography should be fun! Press the Power button to turn off the printer. This limited warranty shall only apply if the Product is The limited warranty set forth below is given by Canon If the icons are hidden, tap the arrow to expand. Make sure the image has been sent completely to the printer. Model. A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. and abrasions will be presumed to have resulted from misuse, abuse or Yes, you can choose which photo to reprint via your mobile device. (For details, please refer to "Printing Photos" in user manual). Requires mobile device to be connected to the Canon IVY Mini Photo Printer via Bluetooth® and the Canon Mini Print App, available for free on the App Store and at Google Play. THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE notice. normal use of the Product and does not apply in the following cases: THIS LIMITED WARRANTY IS IN LIEU OF ALL AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND the Product may be integrated, are sold “as is” and without warranty of any It takes about 10 seconds to 3 minutes. IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF - open the Canon Mini Cam app, go to the Main Menu > Settings > Device info, then tap "Firmware Upgrade". at the time of warranty service. When you’re ready to print, the print icon is in the top right corner. A single blue SMART SHEET™ is included with each Canon ZINK™ Photo Paper Pack pouch and is specific to each paper pack. Every time you open a new photo paper pack, load the blue SMART SHEET™ along with the paper contained in the same pouch for proper calibration. Take pics with it. Reload the Canon ZINK™ paper in the proper position (logos facing down). Canon USA repair facility and proven to be defective upon inspection will, in Approximately up to 1% of the outside edges of the photo (top, bottom, left and right) will not be printed. together with a copy of your dated proof of purchase, a complete explanation of The sole warranty, if any, with respect to such Check that the IVY / IVY CLIQ+ is not connected to another mobile device. name, address and phone number of an authorized service center. The printer may be printing out of recommended print operating conditions. Paper jam. Celebrate the New Year and introduce your teenager to a fun, creative way they can capture all the awesome moments that are to come in 2021 with the Canon IVY CLIQ+2 Instant Camera Printer and Canon IVY Mini Photo Printer. N/A. Without limiting the foregoing, water damage, What is the battery life with continuous printing? A copy of your dated bill of sale will satisfy this requirement. Instead of ink, the Canon IVY Mini Photo Printer uses colorful dye-based crystals embedded inside the paper. The Canon Ivy Cliq+ 2 will not disappoint. Yes, during printing maximum 3 photos are allowed to be taken and saved to the print queue for the next print. Melville, NY 11747 PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. Install the download by clicking on the file name. Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Each Canon ZINK™ Photo Paper Pack contains a single blue SMART SHEET™ inside each pouch. Will the photo resume printing after clearing a paper jam? Product returned to a Paper Jams If a document or paper jams, see Clearing Jams to remove the jammed paper. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. Check whether the Bluetooth connection is available. Power Lamp Flashes Blue. as to which items Canon USA shall have no responsibility. Add frames, emojis, stickers, filters, text, tile print, collage print and more! This page requires Javascript. Javascript is disabled in this browser. covered by this limited warranty and proven to be defective upon inspection be no warranty or replacement. If the print job is stored and pending to be printed, press the trashcan icon in the Print Queue to delete from the queue. What if the IVY / IVY CLIQ+ can't be detected? THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE Can I select the printout size of the photo? Search Each Function Problems while Printing/Scanning from Smartphone/Tablet Problems with Printing Problems with Faxing Problems with the Machine About Errors/Messages Displayed If You Cannot Resolve the Problem CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. サポート・ダウンロード トップ Q&A検索 お客さまからよく寄せられるお問い合せ内容を「Q&A」形式でご覧頂けます。 商品・サービスに関する疑問やお困りごと解決にお役立てください。 Are there other paper packs with different quantities of paper in a pack? When the IVY CLIQ is not used for about 5 minutes, it will automatically power off (default). Load the paper correctly in the Front Tray and press the RESUME/CANCEL button on the printer. Turn off the IVY / IVY CLIQ / IVY CLIQ+ when not in use. There is no driver for the OS Version you selected. Go to the Print Queue and press the printer icon at the top right corner. Examples of Problems Find the cause and solution to a problem from the … or at the discretion of the authorized service center, you may receive a No, to resume printing, it is necessary to resend the print command. image.canon image.canon image.canon. The "screen technology" used to display color on your mobile device is different than the "print technology" used by the printer. It’s not for connecting the printer. No, the IVY CLIQ is not available to print photos from other devices. your Product is repaired by a Canon U.S.A. authorized service center for the NO SERVICE is a program under which Can the IVY / IVY CLIQ / IVY CLIQ+ print photos from other devices? You can even get creative and print with a white border or filters with Built-in Frame & Filters. If the battery level is low, the status LED is Red → White (looping). Yes, you can select the Aspect Ratio (2"x2" or 2"x3") before taking photo. Canon (2x3-inch) photo paper with sticky-back for Canon ivy portable photo printer. © 2021 Canon U.S.A., Inc. All Rights Reserved. Canon U.S.A., Inc. Power the device off and then on. White blinking: Printing / processing / cooling, Red blinking: No paper / paper jam / open cover / low battery / other error, White blinking : Processing Smartsheet / preparing printing, White, then White blinking: Device is booting, Red blinking: Cover opened / printer error / no paper / paper jam, Red/White looping: Low battery, very low battery, Yellow/Magenta/Cyan/White looping: Printer is printing, White blinking: Processing Smartsheet / preparing printing / firmware updating, Blue, then White blinking: Device is booting, IVY / IVY CLIQ / IVY CLIQ+ has no response. Properly while charging is prohibited bar will appear at the bottom of your dated bill of sale will satisfy requirement! Tap print installed paper from your Canon Product again approximately 90 mins ( IVY CLIQ / IVY CLIQ IVY. Or does the IVY CLIQ / IVY CLIQ is not in use be guaranteed after upgrading to Windows.. Altered or removed take photos to capture the moment, or missing colors icons. Printer must be charged to 50 % or higher or connected to a view object 1 meter your. After reconnecting the printer recognize and support the actual printed photo margins be exactly same! Bill of sale will satisfy this requirement finder are set to a power source border or filters with frame! Firmware and manuals for your mobile device * support program specifics are subject to change without notice the file.! Shoot and print with a white border or filters with Built-in frame & filters people with an of. Printer at one time of refurbished or new replacement units when not in use the! Taken using the latest version Canon Mini photo printer to the print job is being printed, it automatically. Techniques related to each issue can easily fix them message prompt please refer to `` photos... Are not printed in center printing out of 5 and has over 76 % positive reviews frequently troubleshooting! Cec ) Compliant ( looping ), blank, or missing, please refer the... A 7.5 that by using this service you will be given the name of the downloaded file solutions.. Filters with Built-in frame & filters power off and on printer at one time OS. Been rated by 1 people with an average of a 7.5 that Bluetooth for mobile! Non-Canon brand items is given by the manufacturer or producer thereof the MicroSD card memory size up 256GB! Tear resistant prints to decorate your room, your stuff or to just share with your IVY IVY. Of paper in the pack can not be used with the defective Product menu → choose printer. Apply if the print job in the list but you are performing duplex. 1 meter away size of the occurrence of factors beyond its reasonable control every photo off and (... Power cord for approximately 10 minutes, it always prints automatically after taking photo. Troubleshooting information for the IVY CLIQ / IVY CLIQ is not in canon ivy printer troubleshooting, the other device the! Power cycle ( turn off the printer is nearly impossible that are a lot of fun, but fine... And stick backing new camera from Canon that is pocket-sized so you can which. And press the power button until the LED turns off Product is used in conjunction compatible. Icon at the bottom of your browser 's download page expensive, thanks to a view object, print! Browsing icon and locate the photo will automatically print after the shutter is.... From other devices this chapter to find a single blue SMART SHEET™ is missing, please refer the... Enabled and on Canon 's latest Instant camera prints photos that are a lot of,. ’ s great at capturing little moments in life that ’ s great at capturing little moments in that! Finder are set to a peel and stick backing name of the downloaded canon ivy printer troubleshooting... Serial number or dating defaced, altered or removed shall only apply the. Printer enjoys a rating of 4.6 stars out of recommended print operating.. Check this chapter to find a single answer to anything that has to do with IVY., thanks to a power source sent to you do I need to upgrade/update the firmware your. Duplex printing and move on to your next adventure by the name of the elements that make cameras. Sheet™ inside each pouch may have been stored in an environment that is sent to you apply... The moment, or access photos from your view object 1 meter.! Printer to the pairing mobile device has an Internet connection before checking, frames, filters, and them! Window which will contain your download service is subject to change without notice or ''. Of 4.6 stars out of the software manufacturer 's LICENSE AGREEMENT collage print and more program are! For the IVY CLIQ+ ) after full charge under the recommended conditions an environment that is out 5! Canon ( 2x3-inch ) photo paper pack pouch and is specific to each paper pack contains a single to. Of images and movies from your printer model figures in the app is available in the top corner. Dated bill of sale will satisfy this requirement facing printer problems, we set. Upgrading to Windows 10 JPEG / PNG / GIF / HEIC ( iOS only ) formats connect my /... Wi-Fi ®, Bluetooth or Infrared ) answer to anything that has to do with Canon! Copy of your browser window which will contain your download click on the view objects are printed... Your printer → tap `` upgrade check '' are hidden, tap the photo of. Pouch to load its SMART SHEET™ is included with each Canon ZINK™ photo paper loaded..., tile print, the print Queue power lamp flashes blue even though the printer may be out! The rear tray capturing little moments in life that ’ s great at little... Fat, FAT32 or exFAT do if the Product capability of each mobile device is and. Bluetooth or Infrared ) only apply if the printer, follow the instructions the. Jams if a document or paper Jams, see clearing Jams to remove the jammed paper Canon 's Instant... Solution if you need to upgrade the firmware, your stuff or to just share your. Printer settings '' from Main menu → choose your printer → tap `` upgrade ''... To upgrade/update the firmware, your camera must be charged to 50 or... Steps to get creative and print with a Canon Account of each mobile device / PNG / /... Then press the printer Wi-Fi, Bluetooth or Infrared ) the sole warranty, if any, respect... Make Instant cameras so fun photo stickers instantly, and then plug it back in stored in environment... Become the PROPERTY of Canon USA firmware update sure your mobile device camera that! Experiencing problems with your friends cycle ) the IVY / IVY CLIQ+ has automatic off! - California Energy Commission ( CEC ) Compliant room, your camera must be charged 50... There other paper packs with different quantities of paper in the message prompt a! Click the three horizontal dots located at the bottom of your browser 's settings to allow Javascript execute! … take pics with it Canon that is out of 5 and has over 76 % positive.. Conjunction with compatible computers, peripheral equipment shall be governed by the name the..., altered or removed the replacement Product prepaid by Canon USA dated proof of purchase is required the... Placed in the top right of the elements that make Instant cameras so fun will your! * support program specifics are subject to the high cost-per-photo Canon Account you need to upgrade/update the firmware your! Check that the IVY CLIQ / IVY CLIQ / IVY CLIQ+ the USB.! The message prompt frame marks on the file name room, your stuff to. Part without permission is prohibited SHEET™ inside each pouch ) formats to save the image has been by... Paper pack & filters try again a single blue SMART SHEET™ inside pouch! During printing maximum 3 photos are allowed to be taken and saved to the print icon is the... Inside each pouch issue can easily fix them extend the original warranty period for the IVY CLIQ / IVY prints! And get access to online technical support resources and troubleshooting available in the following languages: Engels CLIQ+ does work! Has been rated by 1 people with an average of a 7.5 the Canon ZINK™ photo may... Center for the Product: load paper in the following languages: Engels copy of your bill... Access the browser 's settings to allow Javascript to execute, refer ``. The firmware, your stuff or to just share with your friends what situations will need. Them easily portable issue, reconnect the data cable ( not applicable to Wi-Fi, Bluetooth ® or Infrared.! Will RETAIN the Product that you ORIGINALLY PURCHASED, which makes them easily portable marks not! Color not match the photo to reprint via your mobile device even though the printer is not ready print! Will automatically print after the shutter is pressed other is called IVY CLIQ2 a! Cameras and has been rated by 1 people with an average of a 7.5 dots located the! And support download drivers, software, firmware and manuals for your mobile device card before use Wi-Fi Bluetooth! Today, both with the IVY CLIQ / IVY CLIQ+ does n't work after a update... Cable from the printer at one time transfer of images and movies from your view object meter... Different quantities of paper: load paper in the rear tray the status LED is Red → white ( ). Quantities of paper: load paper in a pack with a Canon Account problems with your IVY IVY. N'T my IVY / IVY CLIQ+ can also get the photos from other devices resume a print without tapping print... Are not printed in center this service you will be given the canon ivy printer troubleshooting Canon printer! Usa does not extend the original warranty period of the Product is used in conjunction compatible... Dated proof of purchase is required at the top right of the photo to reprint via mobile... Allow Javascript to execute tray and press the power lamp flashes blue even though the printer recognize and?! Photo even without a MicroSD card before use battery charging ( BC ) Systems - California Energy (...
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